Customers judge our service by whether we meet, exceed, or fall short of their expectations. When we get a chance to influence a customer’s expectations, we should be careful to set ourselves up for success. Example:Let’s say a customer asks you to do...
VIRGINIA BEACH, Va. – Virginia Beach officials are redirecting traffic routes to accommodate larger than normal crowds that are going to be in the resort area of the city for College Beach Weekend. According to the city, traffic on I-264 eastbound will be diverted at...
Brian O’Neill, Senior Sales Executive with Grech Motors (valued vendor member), shares his gratitude: “A huge thank you to my good friend John Oulton and the entire Richmond Limousine team on taking delivery of their now 4th Grech bus since February of 2017!!! This...
